Returns & Exchanges

We want you to love your Glossier routine, but if something isn't working out, we offer free returns on all orders within 30 days of receipt. Please note that original shipping fees are non-refundable and we cannot accept returns on gift cards.

1

Start Your Return

Visit our online returns portal and enter your order number and shipping zip code to begin the process.

2

Select Items

Choose the items you wish to return or exchange and provide a brief reason so we can improve your future experience.

3

Print and Post

Generate your prepaid shipping label, download it, and drop your package off at any authorized carrier location.

4

Get Refunded

Once your return is received at our warehouse, we will process your refund to your original payment method within 5-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing